The Human Voice StudioConfidence · Creativity · Connection
New managers

Communication training for new managers

For newly appointed managers, first-time team leaders, supervisors and professionals preparing to take on leadership responsibilities. Also suitable for organisations developing their next generation of managers.

  • Workshops or programmes
  • Realistic scenarios
  • Online, in person or blended
Kirsten leading a training session for a room of professionals
New managers

The problem

Why new managers need new skills

Moving into management changes the nature of communication.

Someone who was previously responsible primarily for their own work must now guide, motivate, support and sometimes challenge others.

Yet many new managers receive little practical training in the communication skills their new responsibilities require. They may struggle with giving feedback, setting expectations, managing difficult conversations, delegating effectively or finding their own leadership style.

How participants learn

Real management moments

Participants learn through practical exercises, realistic management scenarios, discussion, experimentation and feedback.

Kirsten at a whiteboard that reads: Communication can be taught. From the inside out. The Human Voice Studio

Find your own leadership style.

Formats

A workshop or a programme

Length
Workshop or programmeTraining can be delivered as a half-day or full-day workshop, or as a structured development programme over several weeks.
Where
Online, in person or blendedSessions are available online, in person or through a blended approach.
Progress
Measured on longer programmesFor longer programmes, baseline and follow-up assessments can be incorporated to help identify development priorities and evaluate progress.
What changes afterwards

What new managers leave with

Greater awareness of how their communication affects others

Practical skills for leading conversations

Skills for supporting team members and everyday management challenges

Kirsten de Bouter Shillam, smiling, outdoors
Who leads the sessions

Led by Kirsten de Bouter Shillam

Speaker, communication strategist and founder of The Human Voice Studio. Kirsten trained in theatre and performance before moving into business, psychology and coaching, and has spent more than 30 years helping individuals, teams and organisations across Europe communicate with greater clarity, confidence and impact.

She has worked with companies, schools and organisations, and has been a TEDx speaker, organiser and speaker coach. Sessions run in English, and Kirsten is also fluent in Dutch and Spanish.

  • 30+ years' experience
  • BSc Psychology
  • PCC Coach
  • TEDx speaker & coach
  • Trained in performance
Questions

Training for new managers, answered

Who is the training for?

Newly appointed managers, first-time team leaders, supervisors and professionals preparing to take on leadership responsibilities. Also suitable for organisations developing their next generation of managers.

What does new manager training cover?

Developing confidence and an authentic leadership style, communicating expectations clearly, listening and asking effective questions, giving and receiving constructive feedback, coaching and mentoring team members, handling difficult conversations, speaking up, presenting ideas and leading meetings, and building trust and encouraging collaboration.

How is it taught?

Participants learn through practical exercises, realistic management scenarios, discussion, experimentation and feedback.

How long is the training?

Training can be delivered as a half-day or full-day workshop, or as a structured development programme over several weeks.

Is it online or in person?

Sessions are available online, in person or through a blended approach.

Can progress be measured?

For longer programmes, baseline and follow-up assessments can be incorporated to help identify development priorities and evaluate progress.

How do we book?

Contact The Human Voice Studio to discuss communication training for new managers or a tailored management development programme.

How to book

Develop your next generation of managers

Contact The Human Voice Studio to discuss communication training for new managers or a tailored management development programme.

Kirsten smiling at her laptop in a café
New managers
Tailored programmes

Let's find the right programme.

Tell us who it's for and what you'd like to change. We'll suggest a starting point.

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